Bill Payment

Shannon Hills Water offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.


****IMPORTANT: If your water has already been turned off you must add the $25 late fee and $25 turn off fee before services can be restored. You will need to add this to your total when making a payment online. Once payment has been made in full you will then call the Water Dept (501-455-3195) with the Order ID from the confirmation email you receive. If you pay after midnight you must call us immediately and let us know this order ID number as well. ****


Online Bill Payment

If paying your bill Online just click the green "Pay Your Bill Now" button.  Have your account number handy and follow the prompts.  

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. 

**Please note that if you are paying with a money order you MUST include identifying information such as the account number, the service address, name on bill, etc. **

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check. 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept ONLY check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

Payment Address

Shannon Hills Water
10401 High Road East
Shannon Hills, AR 72103